Cisco Sanchez · Enterprise Product & Engineering Leader
Enterprise Product & Engineering Leader: AI, SaaS, Digital Transformation
I help Fortune 100 boards, CIOs, and founders ship autonomous operations SaaS, govern AI responsibly, and modernize digital platforms. After leading global transformations at FedEx and Qualcomm, I now advise on AI operating models, human-centered engineering rituals, and measurable value creation.
Need executive alignment on AI roadmaps, CIO-level storytelling, or product playbooks that land change? I combine telemetry, design, and culture to make technology strategy believable for operators, investors, and frontline teams.
Chief Product Officer, XOPSFormer Global CIO, QualcommSVP & CIO, FedEx Ground
Enterprise services
AI transformation, CIO advisory, and digital operations programs.
Every engagement blends product craft, operating telemetry, and narrative. Explore how I partner with founders, boards, and large-scale operators, then contact me for enterprise SaaS advisory.
Autonomous Operations SaaS Advisory
As Chief Product Officer at XOPS, I build AI copilots and telemetry-driven workflows that automate Fortune 100 runbooks, reduce operating expense, and harden compliance. Engagements span platform architecture, AI governance reviews, and CIO playbook design.
- AI operating models
- Multi-cloud SaaS roadmaps
- AI governance
Enterprise AI & CIO Advisory
As Global CIO for Qualcomm, I led a 3,000+ engineer organization through agile adoption, AI enablement, and secure data-platform modernization. Today I coach CIOs and COOs on scaling permissible AI, hybrid clouds, and product-operating rituals.
- CIO coaching
- AI transformation strategy
- Digital operating models
Logistics & Digital Transformation
At FedEx Ground I scaled technology for a $30B logistics network, launching Sunday delivery and telemetry for 800+ facilities. I now advise industrial, logistics, and public sector teams on large-scale digital transformation and workforce enablement.
- Digital supply chain automation
- Workforce platforms
- Telemetry & analytics
Experience
Executive experience & milestones in SaaS, AI, and digital transformation.
From building autonomous operations SaaS to scaling AI programs across fabs and logistics networks, each milestone delivered measurable value. Explore the highlights below, then book enterprise advisory time.
2025—Present
Chief Product Officer, XOPS (Autonomous Operations SaaS)
Built telemetry-driven AI assistants and governance playbooks adopted by Fortune 100 CIOs, driving 20% faster incident resolution across multi-cloud estates.
2021—2024
Global CIO, Qualcomm (AI & Digital Platform Transformation)
Led 3,000+ engineers, deployed AI copilots across fabs, and delivered hybrid-cloud modernization that accelerated revenue programs by 28%.
2018—2021
SVP & CIO, FedEx Ground (Logistics Modernization)
Scaled Sunday delivery, launched telemetry for 800+ facilities, and enabled contract driver optimization saving $250M in operating cost.
2014—2018
VP, FedEx Services (Enterprise Platforms & Automation)
Delivered next-gen shipment applications, consolidated global platforms, and codified automation practices adopted across FedEx business units.
About
About Cisco Sanchez: Technology Transformation Leader
I started as a FedEx developer, became a global architect across Brussels and Latin America, and ultimately served as CIO for $30B+ businesses. Today I advise on technology advisory programs, enterprise automation, AI governance, and the rituals that keep large engineering teams shipping.
Whether you need a board-ready strategy, an enterprise automation playbook, or an interim product leader, I bring telemetry, human-centered design, and executive change management to every room.
- Lead with quantified outcomes—like the 25% productivity gain at Qualcomm that unlocked 3M+ lines of AI-generated code.
- Pair autonomous tooling with responsible governance; every AI program I run includes ethics reviews and data-privacy guardrails.
- Scale humans, not bureaucracy: 800+ FedEx technologists and 3,000 Qualcomm engineers operated on shared narratives and rituals.
Content Hub
Content Hub: AI transformation podcasts, stories, and case studies.
Explore interviews and field notes on autonomous operations SaaS, CIO playbooks, and digital transformation metrics. Each story includes practical takeaways you can apply now—when you're ready for hands-on help, contact me for enterprise AI consultation.
Eliminating Burnout
78% of IT Leaders Think They Can Manage Their Employees’ Burnout. They Can’t.
Open contentInside the XOPS Autonomous
Autonomous Machine: Why Enterprise IT Operations Requires a Different Approach
Open contentBusiness-first philosophy in the AI era
How to lead with go-to-market clarity, deploy permissible and public models, and keep adjacency businesses thriving inside a semiconductor giant.
Open contentThe What and the How
Is it more important to focus on the What or the How
Open contentBuilding Adaptive, Business-Focused Tech Teams
Successful tech leaders are also skilled team builders. Listen to Rob Carter, former CIO at FedEx, and Cisco Sanchez, SVP and CIO at Qualcomm, discuss how cultivating adaptability and building business acumen in tech teams can boost business outcomes.
Open contentGenAI Revolution
Modern enterprises implementing and utilize generative artificial intelligence for their internal teams to increase efficiency and productivity.
Open content2024 State of the CIO report
Discussions about the CIO and annual look at IT leaders in the business world
Open contentThe Reason for WHY....
Why is one of the most important things to ensure you get right..
Open contentExecutive advisory contact
Contact for Executive Advisory & Enterprise AI Consultation.
Share what you're building—enterprise AI programs, CIO storytelling, platform modernization, or SaaS scale-ups. I respond within one business day with next steps, whether that's a working session, fractional leadership, or a board briefing.
Enterprise AI consultationcontact@ciscosanchez.com
Executive advisory, AI governance reviews, SaaS strategy
LinkedIn for updateslinkedin.com/in/ciscosanchez
Content hub drops, keynote availability, live sessions